Property Manager – Pialba Place Shopping Centre

Manning Property Partners Group 

Location: Pialba Place Shopping Centre, Hervey Bay, Queensland
Employment: Full-time

About Manning Property Partners Group
Manning Property Partners is a specialist property investment and asset management business focused on acquiring and enhancing neighbourhood and sub-regional shopping centres throughout Australia.

We work closely with our investment partners to actively manage our assets, improve tenant performance, enhance customer experience and create long-term value through disciplined asset management.

An exciting opportunity exists for an experienced Property Manager to become the on-site manager of Pialba Place Shopping Centre.

The Role
The Property Manager will be responsible for the day-to-day management of Pialba Place Shopping Centre, ensuring the asset is well maintained, operates efficiently and delivers an outstanding experience for tenants, customers and investors.

Working closely with the Asset Manager, the successful candidate will take ownership of the centre’s operations while building strong relationships with tenants, contractors and the local community.

Key Responsibilities:
Property OperationsTenant Management

• Develop strong relationships with all tenants.
• Conduct regular tenant meetings.
• Respond promptly to tenant requests and operational issues.
• Assist tenants with day-to-day property matters.
• Monitor tenant satisfaction and proactively resolve issues.
• Support new tenant openings and fit-out coordination.

Financial Management

• Assist with preparation of annual operating budgets.
• Monitor expenditure against budget.
• Approve invoices within delegated authority.
• Assist with recovery of outgoings.
• Review contractor quotations and recommend value-for-money solutions.

Maintenance & Capital Works

• Coordinate maintenance contractors.
• Manage cleaning, security, landscaping and waste contracts.
• Assist in delivering capital works projects.
• Monitor warranties, maintenance schedules and statutory compliance.
• Ensure essential services testing is completed on time.

Compliance & Risk

• Maintain WHS compliance across the property.
• Coordinate fire safety, essential services and statutory inspections.
• Ensure contractor inductions are completed.
• Maintain risk registers and compliance documentation.
• Assist with emergency planning and incident management.

Customer Experience

• Ensure the shopping centre remains clean, safe and welcoming.
• Monitor customer feedback and implement improvements.
• Assist with centre events and community engagement initiatives.
• Work with tenants to improve customer traffic and centre activation.

Reporting

• Prepare monthly operational reports.
• Report maintenance issues and recommendations.
• Monitor contractor performance.
• Assist the Asset Manager with quarterly investor reporting.
• Maintain accurate records within Re-Leased and other management systems.

Skills & Experience

• The successful candidate will ideally have:
• Previous shopping centre or commercial property management experience.
• Strong contractor and facilities management experience.
• Excellent communication and relationship management skills.
• Ability to prioritise multiple tasks.
• Strong organisational skills and attention to detail.
• Experience managing maintenance budgets.
• Good understanding of WHS and property compliance.
• Experience using property management software (Re-Leased experience desirable).
• Competent Microsoft Office skills.

Personal Attributes

• We are looking for someone who is:
• Proactive and highly organised.
• Hands-on and practical.
• Professional and approachable.
• Commercially minded.
• Calm under pressure.
• Able to work independently while collaborating with the Asset Management team.
• Passionate about delivering excellent service to tenants and customers.

Reporting Structure
The Property Manager will report directly to the Asset Manager and work closely with the Managing Director, Richard Manning, together with external property accountants, leasing agents and service contractors.

What We Offer

• Opportunity to manage a high-profile neighbourhood shopping centre.
• Flexible and supportive team environment.
• Long-term career growth as Manning Property Partners Group expands its portfolio.
• Exposure to all aspects of institutional-quality shopping centre asset management.
• Competitive remuneration based on experience.